Cruise Direct Reviews
(Rated by 1500 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.0
Base on 8 Reviews
Ratings by Feature
Ratings by Feature
- Good Value5.0
- Return Policy4.5
- Price & Quality4.7
- Shipping & Delivery5.0
- Customer Service4.5
Recent Customer Reviews (8)
Raymon Natale
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Philipp Pabst
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Andrew Price
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Mary Villa
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Dexter Simon
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Carol Cole
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Moore Blanchard
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Cameron Atkinson
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Cruise Direct Pricing
Cruise prices per person
$27.00 - over $600
Air deviation fee
$35.00 - $50.00
Payment Methods
Accepted Payment Options:
Prices for items on Cruisedirect.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Cruise Direct credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Cruise Direct Pros & Cons
Pros
1
User-Friendly Platform: CruiseDirect.com offers a seamless and enjoyable vacation planning experience with a user-friendly booking engine and live pricing and availability.
2
Variety of Options: The website allows users to compare 15 cruise lines at once, including Carnival, Celebrity, Royal Caribbean, Disney, and Princess Cruises, to various destinations.
3
Flexible Payment Plans: CruiseDirect.com offers flexible payment plans, allowing users to pay a refundable deposit and the final payment at least 60-75 days prior to departure.
4
Customer Service: The company provides top-notch customer service, with dedicated support teams and sales agents available to assist with bookings and queries.
5
Best Price Guarantee: CruiseDirect.com offers a 24-hour Best Price Guarantee and Low Price Assurance, which protects customers if the cruise fare drops before final payment.
6
On-Board Credit and Extras: The website often includes offers for on-board credit and other extras, which can enhance the cruise experience.
CONS
1
Communication Issues: Some customers have reported that special requests were not communicated properly to the cruise line, leading to potential issues during the trip.
2
Customer Service Response Time: There have been instances where customer service agents were slow to respond to inquiries.
3
Misleading Promotions: Some users have been misled by promotions, such as on-board credit offers that turned out to be coupon books rather than actual credits.
4
Occasional Disappointments: While rare, some customers have experienced delays or unfulfilled promises, such as the failure to process future credits as promised.
Cruise Direct Features and Benefits
Features
No Booking Fees
ensuring customers save money on their cruise bookings
Best Price Guarantee
guarantees the best prices on cruises, backed by a price guarantee and 24-hour protection if the cruise fare drops before final payment
Flexible Payment Plans
allowing users to pay a refundable deposit and the final payment at least 60-75 days prior to departure, making it easier to manage cruise expenses
Low Price Assurance
ensures that customers get the lowest prices on their cruise bookings
Cruise Experts
provides access to cruise experts who can help customers find the perfect cruise package
No Cancellation Fees
providing customers with more flexibility
Toll-Free, Live Chat, or Email Support
customers can reach out for assistance
Powerful Cruise Search
helps customers find their ideal cruise quickly and easily
Group Cruise Options
provides options for planning group cruises with meeting and breakout rooms, video conferencing, state-of-the-art audio-visual equipment, and internet access
Privacy Policy
ensures customer data is protected and secure
MSC Cruise Deals
offers the best MSC cruise deals online, guaranteeing the lowest prices on MSC cruises
User-Friendly Platform
offers a seamless and enjoyable vacation planning experience with a user-friendly booking engine and live pricing and availability
Variety of Options
allows users to compare 15 cruise lines at once, including Carnival, Celebrity, Royal Caribbean, Disney, and Princess Cruises, to various destinations
Top-Notch Customer Service
provides dedicated support teams and sales agents available to assist with bookings and queries
On-Board Credit and Extras
includes offers for on-board credit and other extras, which can enhance the cruise experience
Low Starting Prices
prices starting from as low as $27.00 per night based on double occupancy, including government taxes and all fees
High Customer Satisfaction
4.7 overall satisfaction rating based on over 10,000 customer reviews